Contact Apple Pay Customer Service
How to Reach a Person at Apple Pay
Verified Contact Information
Toll-Free Number:
-
1-800-692-7753Apple Online Store
Customer Service:
-
1-800-865-0853Asia Pacific Location
-
1-800-263-3394Canada Location
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1-866-676-5682Latin America And The Caribbean Location
Apple Pay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Apple Pay Phone Number
1 (800) 692-7753
Average Hold Time
00:04:48
Average Calls duration
8 minutes
Apple Pay Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
Apple Pay Customer Service Rating
4.8 out of 5
Apple Pay Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Apple Pay Phone Number | 1 (800) 692-7753 |
| Average Hold Time | 00:04:48 |
| Average Calls duration | 8 minutes |
| Apple Pay Live Agent Availability | 13% of callers successfully reach a real person |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Apple Pay Customer Service Rating | 4.8 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Account, cards, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Apple Pay | First and last name, email or phone number |
Contact Information
Apple Pay Website:
Apple Pay Help Center:
Corporate Office Address:
Apple Inc
One Apple Park Way Cupertino
Cupertino,
California
95014
United States
Summary of Apple Pay Customer Service Calls
2.9K
TOTAL
CALLS
CALLS
07:46
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Apple Pay?
Payments and Charges Question:
- “Charged incorrectly”
- “Recent messages indicating charges to my account”
- “Fraud use of Apple pay”
Account Question:
- “Suspicious activity on my Apple Pay”
- “Apple pay keep taking money out my bank account”
- “Account locked”
Cards Question:
- “Trying to set my card”
- “I transferred money to my card from Apple Pay and it’s not on the card”
- “I am unable to add my debt card to Apple Pay”
Request for Information Question:
- “Ask questions about my account”
- “Trying to figure out how to set up Apple Pay”
- “I received a text about an unauthorized payment of $596.47 but I don't have any Apple Pay account”
Refund Question:
- “Refund”
- “Refund status”
- “Missing refund”
Product/ Service Question:
- “Not working”
- “Double- click button not working”
- “Having trouble setting up Apple Pay my granddaughter’s she has it’s restricted”
Activation/ Cancellation Question:
- “Cancel service”
- “Phone was stolen so I can cancel app payments”
- “I haven’t subscribed anything but they have take my money”
Return/ Replace Question:
- “I need my money returned”
- “Change payment method”
- “I buy one jakket from a webside and i pay by apple .they are not give me same thing.i want *** return but they not give me money back”
Shipping and Delivery Question:
- “Have not received my Apple Pay refund”
- “Money not received”
- “Because I sent 45$ on 2/27/25 and she never received so I want to know where is my money at”
Staff Question:
- “Your chat service sucks all they do is ask the same thing and never answer me back”
- “Two blood pressure reading service that i made by mistake”
- “Give me customer service”
Website/ Application Question:
- “Something wrong with my app pay”
- “Issue downloading”
- “It would not let me download apps”
Employment Question:
- “Take my Apple Pay off my Chime card”
Other Question:
- “Can’t receive money”
- “Received message of activity I did not do”
- “Wuestions”
Compare Apple Pay Customer Service To
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Apple Pay