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Apple Pay

Apple Pay

www.apple.com
What is your customer experience with Apple Pay?

Apple Pay Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.0 star rating based on 60 customer reviews. 53% would likely recommend Apple Pay. Consumers are mostly neutral; rating distribution shows 41% unfavorable and 45% positive.

Key Takeaways for Future Customers

  • Apple Pay reviews note it is convenient to send money and widely available.
  • Be prepared to pursue refunds; many users ask Apple Pay for the refund.
  • Customer service experiences vary between helpful and unresponsive.

Negative Feedback / Risk Areas

  • Frequent reports of fraud, unauthorized charges, and scam messages.
  • Billing confusion, refund delays, and difficulty reaching support.
  • Account restrictions and verification problems reported.

Positive Feedback

Reviewed pros include a great way to send money, strong privacy concerns valued by users, and general availability.

View full overview ›

Media from reviews

Apple Pay - Money
Apple Pay - Payment went to wrong recipientApple Pay - I got scammed and know the person won’t send my money backApple Pay - I got scammedApple Pay - 53.67 FraudApple Pay - Text message from you to call 877-315-**** to verify a purchase I did not makeApple Pay - No refund applied
View all media ›

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Show reviews that mention
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Ashawn Nrx

I just received a text from Apple Pay

saying a large amount was received from different location and asked me to call [PHONE_NUMBER] - weird

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Peter B Rsh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment went to wrong recipient

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AI Highlights
  • Payment went to the wrong person; I want to cancel it.
  • I need to recover $1500 from the recipient.
Apple Pay - Payment went to wrong recipient

*** went to wrong person Im trying to cancel payment this person is the wrong person customer I need to recover all funds from this person. I really need your help with this payment they are trying to mislead ppl !!!

!!! ,,,ccccc vvvvv bbbbb please heal me resolve this wrong payment by helping me recover my $1500 dollar payment

Loss:
$1900
Pros:
  • Great way to send money

Preferred solution: Full refund

View full review
Mario M Gtb
map-marker Burlington, North Carolina

Money

Apple Pay - Money

She helped me find what I was looking for!!! They just keep taking my money, but I talked with my bank about it.

User's recommendation: Pay attention

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Nyemah Buw
map-marker Ambler, Pennsylvania

Apple is the WORST COMPANY OF ALL TIME

You dont deserve to know but Ill tell you anyway - after stealing my ability to download or update free apps in the Apple Store because of you falsely claiming I owe $26 for an app I canceled in January (and which makes no sense), this stupid company is essentially blackmailing me for that money in order for my phone to actually work again

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Lamarcus Ere
map-marker Salt Lake City, Utah

Your chat service sucks all they do is ask the same thing and never answer me back

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Chat service is worthless. They don't even answer my questions. They gave me a stress headache.

User's recommendation: I wouldn’t recommend apple

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Wilton Msu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tyler, Texas

False bill

tried to renew contract. din not oerder the first purchase are the second charge . our help was excellent

View full review
Mark s Ohy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boise, Idaho

Wouldn't help

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AI Highlights
  • Fiance was scammed via work info, transferring $350.
  • She contacted Chime and other banks to stop the transfer; no stop or refund yet.
Updated by user Jan 05, 2026

persist persist

Original review Dec 21, 2025
My fiancé got scammed by some people while at work on the work phone, and they used knowledge from her work that the regular passerby shouldn't have. Would it boil down to whether they tricked her into sending three hundred and fifty dollars away to them?

And then when she realized it, when she got off, she immediately called Chime among other banks that she had to go through to stop the transaction. They told her to wait, afford to go through, and they'd be able to stop it later.

They haven't, and they won't pay her the money back, like the fraud. The government fraud department says they should.
Loss:
$350
Pros:
  • Apple
Cons:
  • Apple

Preferred solution: Full refund

User's recommendation: Don't use

View full review
1 comment
Kiran G Hgw

Money has been deducted from the account but it has not reached the recipient.

Phoebe M Slp
map-marker Seattle, Washington

Try to stop someone from using my account charging 149.00

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Someone keeps using my email to charge items to me. I keep calling to cancel these transactions. Cant you put a stop to this once my emails is being used or contact me

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Gidget Oba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

This is absolutely a disgrace to wait an entire week to receive my funds back to my Apple Pay

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AI Highlights
  • Access Corrections does not accept Apple Pay.
  • Funds were charged and pending for a week.
  • The user suggests Apple Pay acceptance be stated at checkout.

Access Corrections does not accept ApplePay yet they still took funds off my account??!!I have been waiting on my funds to come back to my account its been pending for an entire week now this is absolutely ridiculous and absurd if you dont accept Apple Pay state this during transaction process it would be so much easier to conduct transactions for everyone!!!

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Jakiya O Cdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got scammed and know the person won’t send my money back

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Apple Pay - I got scammed and know the person won’t send my money back

I got *** scammed and I want my *** money back asap because this is not making any sense and y'all ain't no damn help.

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Alesia R Twc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

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AI Highlights
  • Billed 549 for unauthorized services and charged over three times.
  • Apple Pay issues unresolved; this will be publicized.

Billed 549 for several services I did not authorize. Billed over three times for services.

I did not approve or make. Apple Pay has been horrible in resolving any issues Ive had with them.

This is unacceptable and will be publicized. Thank you.

User's recommendation: Don’t use you,

View full review
Wana Ndn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awesome

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Everything was great. All my questions were answered and the customer service representative was very knowledgeable and helpful. He is a very nice gentleman.

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Anonymous
map-marker Oslo, Oslo County

Very bad.she not give me any soultion.

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I buy one jakket from a webside and i pay by apple .they are not give me same thing.i want ro return but they not give me money back

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Rita R Xon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to report a scam

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I received a scam email. They are asking for my bank information. When I called the phone number, it would not take my call.

Pros:
  • Convenient
Cons:
  • Security
View full review
Jakiya O Cdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got scammed

Apple Pay - I got scammed

I had got scammed out of a hundred dollars and when I requested to get it back, they ain't never sent it and I'm very pissed about my money.

Loss:
$100

Preferred solution: Full refund

View full review
Crystal C Dsm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund not received

I could not get through to Apple customer service to report a fraudulent charge. They have done this before.

User's recommendation: Don’t use Apple

View full review

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